Patients & Visitors
Capital Medical Center will not discriminate in the admission or treatment of patients, and we will not make any distinction based on a patient’s age, gender, race, color, religion, national origin or any other legally prohibited basis.
Language Assistance Services
Capital Medical Center offers free language assistance services to our non-English speaking and Limited English Proficient (LEP) patients and their families. Please notify your nurse or doctor if you require interpretation services.
You may also contact the nursing supervisor directly at 360-507-3050. Interpreters are available 24 hours a day, 7 days a week.
Patient Rights & Responsibilities
We consider you a partner in your hospital care. When you are well-informed, participate in treatment decisions and communicate openly with your doctor and other health professionals, you help make your care as effective as possible. Capital Medical Center encourages respect for the personal preference and values of each individual.
We Protect your Privacy
You have privacy rights under a federal law that protects your health information and sets rules and limits on who can look at and receive your health information. We are committed to protecting the health care information of our patients pursuant to the Federal Guidelines outlined in the Health Insurance Portability and Accountability Act (HIPAA).
We provide high quality health care to everyone that comes to us for care and we are committed to preserving patient choices. Patient safety is our number one priority.
Reproductive health care includes many services and treatments that are unique, so we do not have formal policies that direct all reproductive health care as an entire field of care.
Reassuring the patients and families we serve is important to us; therefore, when it comes to complex pregnancies, providers of care at Capital Medical Center exercise their best medical judgment and adhere to evidence based practices and standards of care in the community to ensure safe, quality care for the patient. In circumstances wherein a woman’s life is in danger such as in an ectopic pregnancy, providers at Capital Medical Center follow best practices of surgical and non-surgical treatment options.
Respect for End-of-Life Planning
We provide respectful, responsive care when a patient is dying by optimizing the patient’s comfort and dignity.
As a part of our commitment to building a healthier community for our patients, visitors, employees and guests, our hospital campus is smoke-free. This means that smoking is not permitted on Capital Medical Center property, owned or leased, including parking lots.